Syncplicity Support

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Managing iOS devices using Intune

As described in Overview of managing your company’s devices, Syncplicity apps for iPad and iPhone support Intune native OS level integration using App Configuration for Enterprise (ACE) platform. App wrapping or SDK integration is not necessary. As an administrator, you can use the Intune add application wizard to add the Syncplicity app from the Apple App Store to the Microsoft Azure Portal.

This topic describes adding the Syncplicity app to your Intune catalog and provides an overview of policy settings.

With Intune, you can manage the devices and users that can install the Syncplicity app. You also control the app version and upgrades. Your users can install the app from Comp Portal or you can force download and installation.

You also should review the Intune documentation for performing the described tasks. For example, Getting started with Intune.

Intune app installation

Perform the steps in How to add iOS store apps to Microsoft Intune to add the Syncplicity app to Intune. Once the app is added and user groups are assigned, you can use the Azure portal to monitor the deployment of the Syncplicity app.

User groups

You can configure which users can access the app from Intune by adding user groups that can access the app. Users are assigned to the apps only through user groups. Refer to Intune documentation for details about user groups (for example, Add groups in Intune).

Intune app settings

You can use Intune to manage the devices with the Syncplicity app and other apps that have been added through the Azure portal.

You can manage the Syncplicity and other apps using App Configuration Policies. For example, to access the policies select Intune | Mobile Apps | App Configuration Policies. For details see How to use Microsoft Intune app configuration policies for iOS.

Syncplicity supports only configured polices as described in "Supported features for AirWatch and Intune" in Overview of managing your company’s devices.

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