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Installing the Mac desktop client

Before you start, check the following:

Download and install the Syncplicity Mac client

To download the Syncplicity client, go to https://my.syncplicity.com and enter your email address. Depending on your account, you may be prompted for a password or taken to an authentication page where you enter your corporate credentials. Once logged in, click install in the menu on the Syncplicity web page as shown below, make sure that mac is selected then click Download Syncplicity.

Once downloaded, drag the Syncplicity client to Applications.

Afterwards, open Syncplicity to start the installation. Here are some tips for each screen.

Login screen

Enter your Syncplicity username and password. If your administrator has advised you to use your corporate credentials, click corporate account. Simply enter your email address and click on Login and you are taken through a Single Sign-on authentication process using your company's identity provider solution.

Configuration Screen

For Computer Name, your system name is normally used as the default name. Optionally, you can change it. This is the name that appears in your Syncplicity account’s list of devices.

The Syncplicity folder location is the place on your desktop where your Syncplicity folders will be stored. Usually the default location is used, but you can change it to a different location by clicking the Change button and selecting a new location.

Select folders to sync

NOTE: If you have a Syncplicity Personal Edition account, you are not presented with this screen.

You are prompted to automatically synchronize the folders shown in the screen. Check or uncheck the folders that you want to have automatically synchronized. When you synchronize folders, the content is stored in both your desktop and a Syncplicity cloud or a storage area designated by your IT department. If you already have a Syncplicity account, you see the list of folders you have in your account; syncing these folders downloads the content to your desktop.

If you have an administrator, you may not be able to choose which folders are automatically synchronized.

Tutorial

If this is your first time installing the Syncplicity client, you should read through the tutorial. Otherwise, you can choose to skip the tutorial and conclude the installation wizard.

After you run Syncplicity for the first time, you will not need to run it manually. The Syncplicity client automatically runs each time you turn on your computer.

Checking for updates

The Syncplicity client can update itself so that you always have access to features and improvements as they become available. Syncplicity periodically checks for updates and displays a window if an update is available. You can also manually check for updates using the Syncplicity menu.

  1. Click the Syncplicity icon in your menu bar.
  2. Choose Check for Updates. Syncplicity checks for an updated version of the client.
  3. If no updates are available, click OK to exit. If updates are available, continue to the next step.
  4. Review the features in the updated client then click Install Update.

Syncplicity downloads the updated version then prompts you to restart Syncplicity. 

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