Syncplicity Support


Shared Link Insights

Shared Link Insights informs you about the download activity of your secure shared links.

  • Shared Link Insights is triggered when a recipient has not downloaded a file that has been shared with them for more than one day.
  • Shared Link Insights is triggered only for secure links that require users to log in and download the file.
  • Shared Link Insights is not available for public links.
  • Tapping on an insight prompts you to send a reminder email through Syncplicity.
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