Syncplicity Support


Working with folders and files

You can view and manage folders and files from your Windows Explorer and from the Syncplicity Manage folders window. 

To view from Windows Explorer, click the Syncplicity () icon in your taskbar.

In the Taskbar Panel, scroll to the right then click Syncplicity.

This opens Windows Explorer to the location where you can see the folders synced from the cloud that have been shared or added from other machines. You may have folders in other places on your system. To view all folders, use the Syncplicity Manage folders window.

Syncplicity overlays the folder icon with a Syncplicity logo indicating the state of the folder, as follows:

: This is a shared folder. It is also a top-level folder; it is synchronized with your Syncplicity account.

: This is a private top-level folder. You are the owner.

: The folder is currently synchronizing with your Syncplicity account.

Files and subfolders that are synchronized have a checkmark over the file logo. For example, a PDF synchronized file icon looks like: 

To view folders from your Syncplicity account, perform the following steps:

  1. Click the Syncplicity icon in your taskbar.
  2. Click Manage in the Taskbar Panel.

Syncplicity shows the Manage Folders window. 

TIP: You can double click on any folder to view its contents in your Windows Explorer.

Dashes (- -) in the Size column indicates that the size has not yet been calculated.

If a folder appears in red, it indicates that it is out of space. There is also a No storage available message on the right side of the screen. In this case, you cannot upload any files to this folder. Instead, you can use the Email the folder owner link to contact the owner about the problem.

The buttons on the right side of the window allow you to manage the folders, including options for syncing and sharing folders. You can also right click on a synced folder to select the available options to manage that folder.

The More options… dropdown on the right side of the window provides advanced functionality, including "Exclude subfolders" for controlling selective sync of subfolders.

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