Syncplicity Support


Enabling user self-signup

To help drive corporate end-user adoption of Syncplicity, you can configure and distribute a URL that enables your users to self-signup for a Syncplicity account.

When you send email to your user base about the new Syncplicity service and instructions to get started, you can include the URL required for self-signup. Users can then sign up for the corporate Syncplicity account simply by responding to the URL. Optionally, you can define a company use policy which users are required to accept, and automatically assign users to groups.

To enable end-user self-signup, you must first enable Single Sign-On (SSO).

Perform the following steps to configure the feature:

  1. Go to admin then click settings.
  2. Click the End-user self-signup link under Account Configuration.

  3. In the Configure End-user Self-sign-up page, choose to enable end-user self-signup.
    NOTE: If SSO is not configured, you cannot enable end-user self-signup. Instead, you see a Configure Single Sign-On link that brings you to the Configure Authentication Settings page.
  4. Once enabled, you can optionally perform any or all of the following:
    • Enter the allowed email address domains. Users with email addresses outside of these domains are not allowed to self-signup. When entering domains, note the following:
      • Use a comma separated list of email domains.
      • Do not include the @ symbol.
      • You can use * as a wildcard.
    • Copy and paste your company's Acceptable Use Policy into the text field provided. Your users will be required to accept this policy in order to complete the sign up process. The policy text length must not be greater than 32,000 characters. You can add hypertext and mailto URLs to the Acceptable Use Policy text. See the "Adding URLs using Markdown" section below.
    • Define one or more groups. Users are automatically included in these groups upon completion of the signup process. You can use these Syncplicity group assignments for easy allocation of storage quota.
    • Enter custom text to be included in the last part of the activation email sent to users. The custom text length must not be greater than 500 characters. You can add hypertext and mailto URLs to the email custom text. See the "Adding URLs using Markdown" section below.

  5. Once you are done, click SAVE to apply your changes and generate the Self-signup URL.
  6. Click the Copy Link button to place a copy of the URL in the clipboard, which you can then distribute to your company's users.

NOTE: You are informed about the user storage quota that will be applied to users who self-signup using this URL. The applicable quota is the largest quota from the groups that you assigned in the procedure above.

If you later make changes to any of the optional End-user self-sign-up settings, you have two options:

  • Save your changes. The Self-signup URL you previously generated, and provided to your users, remains unchanged.
  • Click Generate new URL. A new URL with a new token will be created and saved as your company's self-signup URL. The previous URL will become inactive. Generating a new URL allows you to ensure only users who have the new URL will be assigned to the updated groups. Users who have already signed up using the previous URL are not affected.


Adding URLs using Markdown

Markdown provides an easy way to insert URLs into text.

This is an [example](http_or_mailto_url) Markdown inline link.

The link text is included within [ ] and the actual URL is included within ( ).

Both http and mailto URLs can be used.

This is an example of the HTML that will be produced:

<p>This is an <a href="">example</a> Markdown inline link.</p>

Use this Markdown format to add URLs to your text.  The above example will appear like this in the text:

This is an example Markdown inline link.

Powered by Zendesk