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Upgrading the Mac desktop client

Whenever a new version of the Syncplicity Mac desktop client is made available for upgrade, you will be prompted by the client to upgrade. We strongly recommend that you always upgrade to the latest version to enjoy new features and enhancements, along with stability and performance improvements.

If you have the Syncplicity Mac desktop client version 3.4.8.x or higher, you will see the following dialog:

You can either click Install Update to immediately start the upgrade process or click Remind Me Later to dismiss the prompt.  If you select Remind Me Later, Syncplicity will alert you:

1. In 24 hours of the new version being availabile; or

2. Every time the client is re-started

You can also choose to click Skip This Version in which case you will not be prompted to upgrade until the next version is made available by Syncplicity. You will see the following dialog instead of the one shown earlier the next time a new version is available.

Also, you can choose to install updates automatically without any intervention in the future by selecting Automatically download and install updates in the future checkbox.

If you have a Mac desktop client with version earlier than 3.4.8.x, you will not be prompted to upgrade. Instead, you need to check for upgrades by opening the Syncplicity menu and clicking on Check for Updates.

NOTE: When upgrading from an earlier version to version 3.4.16 (or later), any synchronized folders and files in mapped network drives, external storage devices and removable storage devices will cease to be automatically synchronized. No data is lost, however, you will need to re-sync your content stored in mapped drives by first moving it to your computer's physical storage and then adding it to Syncplicity. For more information, see About file synchronization on external drives.

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