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Monitoring System Health

The various monitoring articles describe the high-level view on monitoring Storage Connectors. These are some general recommendations to help you implement monitoring for Storage Connectors, including a description of items to monitor and their thresholds.

The following lists the various Storage Connector dependencies that should be monitored.

Dependency

Details

Storage

  • Health of Storage
  • Capacity / Free space remaining
  • Number of inodes remaining (in case of nfs mounts)
  • Connectivity between the Connector and storage

Storage Connector (local host)

  • Hardware
  • CPU Usage
  • Number of file handles
  • Network I/O
  • Disk Space

Storage Connector health

Real-time health metrics from the Storage Connector such as:

  • Current number of download requests
  • Current number of upload requests
  • Number of get requests to storage
  • Response time of get request
  • Current CPU load
  • Java VM process CPU load

Outbound proxy used by Storage Connector

Outbound proxy is customer-defined. Check with your network administrator.

Connectivity to Orchestration

Make sure that the following user-facing URLs are available:

  • my.syncplicity.com
  • xml.syncplicity.com

Connectivity to Apigee gateway

Only used for custom integrations to access Syncplicity APIs. The URL is api.syncplicity.com.

Connectivity to Syncplicity health

https://health.syncplicity.com/v1

Connectivity to SMTP gateway

Only needed if StorageVault Authentication (SVA) is configured.

 

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